Questions about sending a registered letter
These answers cover the products we send today. You upload a PDF, we print it in the destination country, and the local post delivers it as its own registered product, from Einschreiben to USPS Certified Mail. The price includes VAT and up to 2 printed pages, and handover is planned in business days.
SendRegistered prints a PDF you upload and hands it to the local post for registered delivery with tracking and a proof certificate.
- 2 pages included
- + €0.30 per extra page
- + €0.20 colour per page
GermanyEinschreiben Einwurf | €7.95€6.57 excl. VAT |
|---|---|
FranceLettre recommandée · Lettre recommandée avec avis de réception from €13.95 | €11.95€9.88 excl. VAT |
SpainCarta certificada | €10.95€9.05 excl. VAT |
BelgiumRegistered | €15.95€13.18 excl. VAT |
SwitzerlandRegistered mail · billed in CHF | CHF 11.95CHF 9.88 excl. VAT |
United KingdomRoyal Mail Signed For | €9.95€8.22 excl. VAT |
United StatesUSPS Certified Mail · USPS Certified Mail with Return Receipt from €16.45 | €11.95€9.88 excl. VAT |
NetherlandsPostNL aangetekend | €17.95€14.83 excl. VAT |
Example: 5 pages in colour to Germany = €7.95 + 3 × €0.30 + 5 × €0.20 = €9.85 incl. VAT
What does the proof certificate actually show?
- The order number, the destination, the postal product and the carrier's tracking number.
- Each postal event with its date and time, such as handover to the carrier and delivery.
- The SHA-256 of your uploaded file and the SHA-256 of the file sent to print identify those files. They do not prove what was inside the envelope. It is not a court judgment and it is not digitally signed.
- The certificate records what the post reports. It does not judge whether the letter met a legal deadline.
- Times on the certificate use Europe/Amsterdam and say CET or CEST for that date.
Price, pages and the handover
Each destination has its own price, shown before payment, including VAT, postage and black-and-white printing up to the included page count. Extra pages and colour are separate lines. After payment the letter is printed and handed to the carrier. A validation that is still running stays pending. It is not treated as a refusal and it does not generate a failure email.
What the local products do and do not do
German Einwurf records delivery into the letterbox or PO box and does not collect a signature. French recommandé gives tracking and delivery against a signature. Spanish carta certificada gives an official tracking number and the recipient's signature, without turn-by-turn transit scans, and it does not certify the PDF text. Belgian recommandé gives a tracking ID and a mailing receipt. Swiss Einschreiben is priced in CHF and includes a signed receipt. Royal Mail Signed For collects a signature on delivery. USPS Certified Mail gives a tracking number and a delivery record, and the sender needs a US address. PostNL aangetekend gives track and trace and delivery against a signature. In France, a sender with a French address can choose LRAR, which adds a signed acknowledgement of receipt.
Uploading the PDF is an alternative to a trip to the post office. The same carrier still delivers the item.
Frequently asked questions
Where do I ask about an order that already exists?
Use the contact form and add the order number. The reply comes by email to the address you type.
Can I send to the Netherlands?
Yes. A letter to a Dutch address goes as PostNL aangetekend, with a signature on delivery. From the Netherlands you can also send to every other destination.
Is the letter the same as going to a counter?
The post still delivers it. You skip the counter. The product name on the order is the one the carrier receives.
Can SendRegistered staff read my letter?
No. The admin does not open, preview or download the PDF. Staff see the file name, page count, size, the SHA-256 of the uploaded file and of the file sent to print, and the upload, print and deletion times.
How is my document secured?
The file is encrypted at rest with AES-256 and sent over an encrypted connection. It is not viewable in the admin, and it is deleted 30 days after a final tracking status, and no later than 60 days after printing. To print it, the file is decrypted automatically and processed by our certified print partner. This is not end-to-end encryption, and it does not mean nobody can ever see the printed letter.