Swiss registered letter not collected: when does it count as received?

A registered letter the recipient does not collect generally counts as received as soon as it can be collected under the collection notice: the same day or the next. The well-known seven days apply only in special cases.

Send your letter by registered mail in Switzerland

Einschreiben · Recipient's signature · Upload by 12:00

Price
CHF 11.95incl. VAT, 2 pages included
Delivery time
Next business dayusually, after handover to the post
Proof
Recipient's signature+ tracking and proof of posting
Handed to the post
Upload by 12:00Central European Time on a business day, posted the same day

Can the recipient just leave a registered letter at the post office?

No. For a statement such as a notice, the Federal Supreme Court applies the absolute receipt theory (BGE 143 III 15). The letter is received as soon as the recipient can collect it at the counter after the notice. Whether they do makes no difference.

That protects you as the sender: the tracking number and the collection notice prove the moment. Still allow for that moment falling one day after the delivery attempt.

From when does the letter count?

CaseCounts as received
Notice, reminder and other statementsAs soon as it can be collected under the notice, the same day or usually the next
Deadlines in court proceedingsOn the seventh day after the delivery attempt, if the recipient had to expect a delivery
Rent increase and payment deadline threatening terminationOn the seventh day after the delivery attempt (special lease cases)

What to do if your letter comes back

  1. Save the trackingThe entry with the delivery attempt and the collection notice.
  2. Keep the proofOur proof PDF shows posting and status.
  3. Keep a copy of the letterSo you can show what you sent.
  4. Count deadlines from the collection dayNot from the day the letter comes back.

What to watch

  • Send with time to spare. If the first collection day falls after your deadline, the letter is late.
  • Notice on a Swiss lease must be signed by hand. Post that original yourself as registered mail from a counter.
  • Do not send the same statement by A-Post Plus as well. The one that arrives first then counts.

Sending for a company? Business prices excl. VAT, invoices and your first letter free (verified businesses, 1 per company, up to 2 pages) →

Frequently asked questions

Does an uncollected Swiss registered letter count as received?

Yes, generally as soon as it can be collected under the notice, the same day or the next.

Do the seven days always apply?

No. They apply only in special cases, such as deadlines in court proceedings, a rent increase or a payment deadline that threatens termination.

What does the tracking show?

Posting, the delivery attempt, the collection notice and, if the letter is collected, the signature. If it comes back, you see that too.

Does the receipt prove the contents?

No. It records posting and delivery. Keep a copy of the letter.

When is my letter handed to Swiss Post?

By 12:00 Central European time on a business day, the same day; otherwise the next business day. Swiss Post states delivery on the next business day.

Swiss registered letter not collected | SendRegistered