Appeal a Caf, CPAM or Urssaf decision: the recours amiable

Registered mail is not required but advised: the appeals board must receive your appeal within 2 months, and a registered letter proves the date.

Send your appeal by registered letter

Lettre recommandée · delivered against a signature · uploaded by 12:00 Central European time, posted the same day

Price
from €11.95incl. VAT, 2 pages included
Delivery time
2 to 3 business daysusually, after handover to the post
Proof
Recipient's signature+ tracking and proof of posting
Handed to the post
Upload by 12:00Central European Time on a business day, posted the same day

Does the appeal have to go by registered mail?

No, the Caf says so itself. But the appeal must arrive within 2 months: a registered letter proves the board received it in time. Service-Public advises an LRAR for the CPAM.

This appeal is required before going to court. A late appeal can be ruled inadmissible, and you lose access to the court.

Lettre recommandéeLRAR (with avis de réception)
What you getTracking, proof of posting and delivery against the recipient's signatureThe same, plus the avis de réception: a card signed and dated by the recipient
Recipient signsYesYes
Handed to the postSame working day if uploaded by 12:00 Central European timeNext working day at the latest
Delivery time2 to 3 business days2 to 3 business days
Who can send itAny sender, wherever you liveSenders with an address in France
Good forCancellations, formal notices, claims, resignationsLetters where French law asks for LRAR, such as a tenant's notice
Price€11.95€13.95

Which deadlines apply?

StepDeadline
Refer to the commission de recours amiable2 months from notification of the decision
Board's answer2 months; no answer means the appeal is rejected
Go to the social division of the court2 months after the decision or the implicit rejection
UrssafAlso the board; the deadline is on the decision or the formal notice

The board's address and the exact deadlines are at the bottom of the decision.

How do you send it, step by step?

  1. Make one PDFReasoned letter, copy of the decision, evidence.
  2. Upload the PDFPut the recipient's address in the window area.
  3. We print it in FranceLa Poste delivers it against a signature.
  4. Keep the proofThe tracking number and proof PDF date the posting and the delivery.

Sample appeal in French

Set out each argument separately and say what you ask for.

[Prénom Nom]

[Adresse]

N° d'allocataire / de sécurité sociale / de cotisant : [numéro]


Commission de recours amiable

[Nom et adresse de la caisse]


[Ville], le [date]


Objet : recours amiable contre la décision du [date], référence [référence]


Madame, Monsieur,


Je forme un recours amiable contre la décision du [date] qui [résumé de la décision].


Je conteste cette décision pour les raisons suivantes : [arguments, point par point].


Je vous demande de [annuler la décision / rétablir mes droits / annuler l'indu de … euros].


Je joins la copie de la décision et [justificatifs].


Veuillez agréer, Madame, Monsieur, mes salutations distinguées.


[Signature]

What to check before you send

  • RSA, prime d'activité, housing benefit and medical decisions follow other routes: use the one stated on the decision.

Sending for a company? Business prices excl. VAT, invoices and your first letter free (verified businesses, 1 per company, up to 2 pages) →

Frequently asked questions

Do I have to send the recours amiable by registered mail?

It is not required but advised: a registered letter proves the board received it within 2 months.

How long do I have?

2 months from notification of the decision. The exact deadline is on the decision.

What if the board does not answer?

With no answer within 2 months, the appeal is rejected. You can then go to the social division of the judicial court.

Can I go straight to court?

No. The recours amiable is a required first step for these decisions.

Can I appeal online?

Depending on the body, yes, from your online account. Keep a copy of what you sent.

Does the registered letter prove what was in the envelope?

No. La Poste proves the posting and the delivery, not the text. Keep the PDF you sent: your proof of posting identifies that exact file.

Appeal a Caf, CPAM or Urssaf decision | SendRegistered