Cancel a French subscription, gym or service by registered letter

Gym, magazine, streaming: the contract sets how to cancel, and a contract made online can be cancelled online. A registered letter dates your request.

Send your cancellation by registered letter

Lettre recommandée · delivered against a signature · uploaded by 12:00 Central European time, posted the same day

Price
from €11.95incl. VAT, 2 pages included
Delivery time
2 to 3 business daysusually, after handover to the post
Proof
Recipient's signature+ tracking and proof of posting
Handed to the post
Upload by 12:00Central European Time on a business day, posted the same day

Is a registered letter required for a subscription?

The law does not require one: your terms set the form. Many gyms ask for a registered letter. If the subscription could be taken out online, the business must also offer online cancellation, in three clicks.

When you write, a registered letter proves the delivery date. That date counts for the renewal deadline and for stopping direct debits. For a box or mobile plan, see how to cancel a French internet box.

Lettre recommandéeLRAR (with avis de réception)
What you getTracking, proof of posting and delivery against the recipient's signatureThe same, plus the avis de réception: a card signed and dated by the recipient
Recipient signsYesYes
Handed to the postSame working day if uploaded by 12:00 Central European timeNext working day at the latest
Delivery time2 to 3 business days2 to 3 business days
Who can send itAny sender, wherever you liveSenders with an address in France
Good forCancellations, formal notices, claims, resignationsLetters where French law asks for LRAR, such as a tenant's notice
Price€11.95€13.95

When can you end the subscription?

SituationWhat you can do
No minimum termCancel at any time, with the notice the contract sets
Fixed term that renews automaticallyCancel before renewal; the business must remind you 1 to 3 months before
No reminder before renewalEnd the contract at any time after renewal, at no cost
Subscribed onlineUse the site's online cancellation function
Reason listed in the contract (moving, health)Cancel early, with the proof it asks for

How do you send it, step by step?

  1. Read your termsForm, notice period and cancellation address.
  2. Upload the PDFPut the recipient's address in the window area.
  3. We print it in FranceLa Poste delivers it against a signature.
  4. Keep the proofThe tracking number and proof PDF date the posting and the delivery.

Sample cancellation letter in French

Keep the sentence on renewal only if you were not reminded before the renewal date.

[Prénom Nom]

[Adresse]

N° d'abonné : [numéro]


[Nom et adresse du professionnel]


[Ville], le [date]


Objet : résiliation de mon abonnement n° [numéro]


Madame, Monsieur,


Je vous demande de mettre fin à mon abonnement [salle de sport / magazine / service] n° [numéro] [à l'échéance du [date] / à compter de la réception de ce courrier].


[Je n'ai pas reçu l'information écrite sur la reconduction prévue par l'article L215-1 du code de la consommation : je mets fin au contrat sans frais.]


Merci de cesser tout prélèvement et de me confirmer la résiliation par écrit.


Veuillez agréer, Madame, Monsieur, mes salutations distinguées.


[Signature]

Sending for a company? Business prices excl. VAT, invoices and your first letter free (verified businesses, 1 per company, up to 2 pages) →

Frequently asked questions

Do I need a registered letter to cancel a French gym?

If your terms ask for one, yes. Otherwise a registered letter is still the simplest way to date your request.

What is cancellation in three clicks?

Since 1 June 2023, a contract that can be taken out online must be cancellable online, through a function that is easy to find.

My contract renewed without a reminder. What now?

The business had to remind you in writing 1 to 3 months before. Without it, you can end the contract at any time after renewal, at no cost.

Is my letter posted today?

A lettre recommandée uploaded on a working day by 12:00 Central European time is posted the same day. An LRAR is posted the next working day at the latest.

They keep taking payments. What can I do?

Send a formal notice with a copy of your cancellation and its proof of delivery, then dispute the debits with your bank.

Does the registered letter prove what was in the envelope?

No. La Poste proves the posting and the delivery, not the text. Keep the PDF you sent: your proof of posting identifies that exact file.

Cancel a French subscription or gym | SendRegistered