Cancelling a French contract or insurance: when do you need a registered letter?

For most contracts, no: a letter, an email or online cancellation will do. Registered mail is still the proof of the date, and the law requires it for a lease.

Send your cancellation by registered letter

Lettre recommandée · delivered against a signature · uploaded by 12:00 Central European time, posted the same day

Price
from €11.95incl. VAT, 2 pages included
Delivery time
2 to 3 business daysusually, after handover to the post
Proof
Recipient's signature+ tracking and proof of posting
Handed to the post
Upload by 12:00Central European Time on a business day, posted the same day

Which way of sending for which contract?

It depends on the contract. Here is what the law asks for, and what protects you best.

ContractWhat the law asksWhat protects you
Residential lease (tenant)LRAR, commissaire de justice or hand delivery against a receiptThe LRAR, whose avis de réception starts the notice period
Car, home or health top-up insuranceLetter, email or onlineRegistered mail close to a renewal date
Internet box, mobileCustomer account, online or by postRegistered mail if the provider keeps charging
Gym, magazine, subscriptionThe form in the contract; online if taken out onlineRegistered mail when the contract asks for it
Electricity, gasThe new supplier cancels for youNothing to send when you switch

Why a registered letter still helps

The date of receipt often decides everything: the end of the notice, the renewal date, when debits stop. With an email or a form, the business has to take your word. With registered mail you show the tracking number, the delivery date and the signature.

Plain recommandé is open to every sender, in France or abroad. The LRAR adds the signed avis de réception, for senders with an address in France.

Lettre recommandéeLRAR (with avis de réception)
What you getTracking, proof of posting and delivery against the recipient's signatureThe same, plus the avis de réception: a card signed and dated by the recipient
Recipient signsYesYes
Handed to the postSame working day if uploaded by 12:00 Central European timeNext working day at the latest
Delivery time2 to 3 business days2 to 3 business days
Who can send itAny sender, wherever you liveSenders with an address in France
Good forCancellations, formal notices, claims, resignationsLetters where French law asks for LRAR, such as a tenant's notice
Price€11.95€13.95

How do you send it, step by step?

  1. Check the contractRequired form, notice period, cancellation address.
  2. Upload the PDFPut the recipient's address in the window area.
  3. We print it in FranceLa Poste delivers it against a signature.
  4. Keep the proofThe tracking number and proof PDF date the posting and the delivery.

Sample cancellation letter in French

For insurance or an internet box, the dedicated pages have a fitted sample: [cancel French insurance](/france/cancel-french-insurance-registered-letter), [cancel an internet box](/france/cancel-french-internet-box-registered-letter).

[Prénom Nom]

[Adresse]

Référence du contrat : [numéro]


[Nom et adresse du professionnel]


[Ville], le [date]


Objet : résiliation du contrat n° [numéro]


Madame, Monsieur,


Je vous demande de résilier le contrat n° [numéro], conclu le [date], pour le [date de fin / terme prévu par le contrat].


Merci de me confirmer la résiliation et la date de fin par écrit, et de cesser tout prélèvement après cette date.


Veuillez agréer, Madame, Monsieur, mes salutations distinguées.


[Signature]

What to check before you send

Sending for a company? Business prices excl. VAT, invoices and your first letter free (verified businesses, 1 per company, up to 2 pages) →

Frequently asked questions

Do I always need registered mail to cancel a French contract?

No. Only a few letters require it, such as a tenant's notice. For most contracts, a letter, an email or online cancellation will do.

My contract demands a registered letter. Does that hold?

For a contract made online, the business must also offer online cancellation. Otherwise follow the stated form: a registered letter keeps you safe.

Can I cancel online?

Yes, if the contract could be taken out online: since 1 June 2023 cancellation in three clicks must be offered.

Is an email enough?

Often, but it proves receipt poorly. Keep the business's reply, or send registered mail to date the request.

Can I cancel from abroad?

Yes. Upload the PDF, we print it in France and La Poste delivers it against a signature.

Does the registered letter prove what was in the envelope?

No. La Poste proves the posting and the delivery, not the text. Keep the PDF you sent: your proof of posting identifies that exact file.

French contract: is recommandé needed? | SendRegistered